Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | Super awesome Order arrived! Super awesome. It will work perfectly with my project. ππΌππΌ Thank you
bijan, | Got the lit two days ago, nice kit, but the two center bars are about an inch and 1/4 too long
Tom B., | Love our enlarged canvas print. Our contact with Keen Art Media was reserved, but she assured us the print we selected would be fine for a 42\" x 31-1/2\" enlargement. Despite some doubts, we could not be happier with it. Will use Keen Art again.
Glen R., |