I was confused about my order which had been delayed. I called and emailed and the customer service rep responded right away. The order was delayed because one of the 6 items had been back ordered for at least another month and they offered to replace this item with another which was a bit more expensive and actually very suitable for my project. I really like this company and will continue to do business with them. Prices are great also!
Elizabeth R., | Quality Giclee The 40x40 Giclee arrived by Fedex today; it's in good condition and looks great. Many thanks for helping make this possible. Best regards,
Peter, Toronto | you won't be disappointed I have been using KeenArt media for many years, they are a key partner in my photography business and graphic arts needs, high quality printing at its best with quick turnarounds when needed, you won\'t be disappointed.
Stefanie Harron, Castlegar photography
Stefanie Harron, Castlegar | Response was incredible I thought customer service was a thing of the past however dealing with CanadaOnCanvas has changed that. I received a frame that was not square and contacted customer service. They were apologetic and immediately corrected the order with no problem. Their personal attention and speedy response was incredible. It was a relief to know that there is still a comoany that honours and respects customers.
Julie H, Campbellcroft, Ontario |