angel CSR Very responsive, usually get a person that is knowledgeable to speak with and resolves issues promptly with replacement. Thanks for helping me with my framing needs.
Jackeuline W., | Fantastic quality and customer service. Would recommend without hesitation.
Tamara B., | Delivery method issue Thank you for my order of frames. They arrived in great condition and they are very good quality.
Only issue is that the post-person left the package in the apartment lobby. Luckily my neighbor took the package in and contacted me.
Next time we should put a notice to leave a delivery notice, not the package.
Many thanks for the discount coupons as well.
Nass, | Hi, just a suggestion I do really like your printing, maybe the customer could be told in advance that the lead time will not be 1-2 days but 10 days. I know lead times can vary that\'s fine but almost 2 weeks before it\'s shipped? I would still have submitted the order but I would have had the most urgent print done locally.Next time I need it within 2 weeks I\'ll pay fexpress shipping but it looks like it still would have taken 10 days before shipping.
Thanks!
Like I said...just a suggestion, I do appreciate your great work the prints are always right-on agree=on
Philip Dunn, Pickering |