I ordered two frames, they arrived quickly and very well packaged, they were both exactly the correct size. rnOne was exactly as shown on the website, sadly the other was nothing like the website photo at all - instead of a soft white rustic, it arrived as dark grey underneath, covered in a thin layer of white, giving it an almost stripey appearance. I at first thought (as did the supplier) that it was a mistake and a different frame has been made up. the supplier was very pleasant to deal with but due to a misunderstanding I was required to pay the $15 postage to return the frame to them, which they worked on to give it a more white appearance and returned to me. So instead of $126, the frame ended up costing me $141 and although it is better, it is still not like the one shown on the website. After sending an email photo of the work they had done on the frame, the company did not follow up with me after delivery. I would not order custom picture frames online again.
Sally D., Maple Ridge |
The panels just arrived and look great!
Thanks so much!
Jelf, | Fabric prints
Hi, I've just received my prints on fabrics to start my project for my grandchildren's Xmas gifts. I am totally over the top happy with the results and the incredible customer service you have provided. Thanks a million. When my friends and family see this, they will surely want to place orders with you.
Best wishes to you all from a very satisfied customer.
Trixie, | Much love + light,
I have nothing but positive words for KeenArt! My prints arrive so fast, with perfect color match and the utmost quality! Love, love, LOVE my William turner paper prints! I can always count on receiving beautiful products!
Much love + light,
Lesley H., Edmonton |
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